Willis eCOA · Endpoint quality
Endpoint quality monitoring
Willis eCOA ensures endpoint reliability by combining automated review with expert clinical oversight. WillisAI reviews 100% of clinical interviews and triages them for secondary review by our staff of experienced clinical raters. Site interventions are managed in a centralized, real-time Queries dashboard, helping address data quality issues from individual anomalies to broader trends.
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Introducing WillisAI for 100% review
WillisAI reviews COA recordings for scoring accuracy and interview quality in near real-time. 100% review coverage allows for a peace of mind for sponsors never before possible.
WillisAI has been validated through a risk-based credibility assessment in accordance with regulatory guidance and has proven its value in multiple global clinical programs.
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Clinical review by expert clinical raters
Interviews flagged by WillisAI are immediately routed to our global staff of expert clinical raters. With no manual steps between recording and review, we consistently deliver rapid turnaround times
We use a tiered review process. First, a blinded clinical rater scores the interview. Then, a senior clinician compares this score with the original rater and WillisAI scores to determine if an intervention is warranted.
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Collaborative site interventions
Our intervention philosophy is simple: Sites want to provide high-quality data and we want to empower them to do this by providing easy access to the information they need.
All interventions are managed via a centralized Queries dashboard on the platform. This ensures complete visibility for sponsors, CROs, and sites, allowing for quick, informed resolutions and data-driven decisions.
How Willis eCOA endpoint monitoring stacks up
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